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Privacy Policy

Effective Date: 10/31/2024

At Sparks Electrical Contracting, we are committed to protecting the privacy and security of our clients, employees, and visitors. This Privacy Policy explains how we collect, use, share, and protect personal information. By using our services, you consent to the practices described in this policy.

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1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Contact Information: Name, address, phone number, and email address.

  • Service Details: Information regarding the electrical services requested, property details, and related information.

  • Billing Information: Payment details and billing address for processing payments.

  • Communication Records: Any correspondence, feedback, or communication with Sparks Electrical Contracting.

  • Website Usage Information: Data collected via cookies or similar technology regarding your interaction with our website.
     

2. How We Use Your Information

We may use the collected information for purposes such as:

  • Providing and improving our services.

  • Scheduling and coordinating appointments.

  • Processing payments and managing billing.

  • Communicating with you about service updates, promotions, or other information related to our business.

  • Complying with legal obligations and ensuring compliance with policies and terms.
     

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that support our operations, such as payment processors, scheduling systems, or customer support services.

  • Legal Obligations: Government agencies, law enforcement, or other parties if required by law, court order, or to protect our rights, property, or safety.
     

4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, use, or disclosure. These measures include technical, physical, and administrative safeguards. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Privacy Rights

Depending on your location, you may have rights over your personal information, including:

  • Accessing the personal information we hold about you.

  • Requesting correction of inaccurate or incomplete information.

  • Requesting deletion of certain personal information, subject to legal retention requirements.

  • Withdrawing consent to certain data uses, where consent was previously provided.

To exercise these rights, please contact us using the information below.
 

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze usage. You may adjust your browser settings to refuse cookies; however, doing so may affect your ability to access certain features of our website.

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7. Updates to This Privacy Policy

Sparks Electrical Contracting may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
 

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Sparks Electrical Contracting
705-333-9869

abrown@sparksec.ca

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